Helix Customer Community

Community-powered support for Helix

Supported by 254 customers like you, as well as the Helix team.

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Overview

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Frequently Asked Questions

4 people asked this! Click to add your vote!

4

Will Helix Mobile support 64-bit Linux?

Helix Forum Support asked · 2 replies · Last reply April 12, 2011 23:06 by Mal

Answered
3 people asked this! Click to add your vote!

3

Will Helix support FLV soon?

Helix Forum Support asked · 0 replies · Posted March 14, 2011 17:20

Answered
3 people asked this! Click to add your vote!

3

Does Helix Server support deployment in the Amazon Elastic Compute Cloud (EC2)?

Bill Schneider asked · 1 reply · Last reply July 24, 2012 23:37 by Bill Schneider

Answered

Ideas Under Consideration

1 person shared this! Click to add your vote!

1

Where can I find a init startup script for Helix on Redhat or Solaris?

Robert Nevins shared · 4 replies · Last reply November 18, 2011 05:45 by Bill Schneider

Under Consideration

Common Problems

3 people reported this! Click to add your vote!

3

driver updates

ken reported · 0 replies · Posted July 22, 2011 17:39
2 people reported this! Click to add your vote!

2

Error when Encoder

dinhthetuyen reported · 1 reply · Last reply June 03, 2011 06:15 by Eric Sun
2 people reported this! Click to add your vote!

2

Helix Producer 14 "crashing" with DV input

rcushman reported · 2 replies · Last reply January 09, 2013 20:24 by Jeff Redman

Recent Praise

Helix Broadcaster
— Miguel Egas, Helix, April 10, 2013 21:02
Encoders that work with Helix Server
— Miguel Egas, Helix, September 26, 2012 15:08

See more praise

Message from Helix

Welcome to the Helix Media Platform Help Center.

Additional support links

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Helix Server Quickstart Guide

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Helix Producer Quickstart Guide

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Product Manuals

Community Stats	Total
Topics posted	418
People	254
Employees	16

Community members

David Witherden (an employee)

just suggested an idea:

Original Files Don't Download from Media Listing Page if They are mp4's - KB UK

Norbert Crettol asked their first question:

Does Helix Universal Server understand TimestampExtended (uint 8) in addition...

Welcome to our new members

joined May 16, 2013 08:50

Norbert Crettol

joined May 14, 2013 08:07

Suman Mukhopadhyay

joined April 18, 2013 23:00

joined April 13, 2013 19:31

Products & Services

Helix Universal Media Server

210 topics
Helix Producer

89 topics
Helix Media Library

51 topics
Helix DNA

46 topics
Helix Enterprise Player

6 topics

See all products & services

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This community created by Paul February 25, 2011 22:07